All shipments are via Fedex ground unless other arrangements are made. If you need it faster, fast delivery is available, at our cost. We no
longer use UPS due to lost shipments, damage, and breach of contract on extra value insurance. We do not use the USPO for anything of significant value, especially pipes or checks.
Core Exchanges: Returning Your Pipe Cores
policy announced 8-27-01
We need your cores quickly if you want us to buy them. Frankly, we prefer to buy new takeoffs as their condition is more reliable and what our customers want. So - if
you plan to return your cores for us to buy, plan to do so within 14 days of when your new pipes were shipped to you, as printed on the shipping label. Then we will buy them provided the chrome headers are in
excellent condition, and the pipes are otherwise undamaged. That means, no dents, rust, or obvious scratches in the chrome (visible from 6 feet), no discoloring of the chrome where it's visible when on the bike
(slight discoloring under the foot pegs, under the curved chrome cover is OK), no big dents in the can or obvious damage to the stainless part of the header tubes.
It's OK if you cut the "piggys" and drilled the baffles. We will inspect your pipes and contact you by phone or email with the results, and arrange for your payment.
PLEASE DO NOT SHIP PACKAGES HERE BY THE U.S. POST OFFICE. The Franktown CO Post Office does not deliver packages here
though by their own rules they are supposed to. Frank Parker and his Franktown crew misdeliver and SMASH the mail frequently, and they have also lost several packages, INCLUDING CHECKS, while
dishonoring their responsibility for them. If ever there was a post office that "goes postal", Franktown is it. I know many neighbors who are upset at their bad attitude. I have written letters, asking
they be closed and their function folded into Elizabeth, or Parker, or Castle Rock. Their staff DESERVES to be unemployed. But until and unless that happens - USPS shipments to me will slow down your package
turnaround, if your package makes it here at all. Our deliveries are almost always via Fedex, a responsible delivery company. Whenever I use the USPS, say for small pkgs via Priority Mail, they always
go through Elizabeth or Parker, NEVER Franktown. Thanks for not using the USPS in our transactions.